Refund Policy

At EliteVolt, we strive to ensure customer satisfaction by providing high-quality electronic products. However, if you are not completely satisfied with your purchase, we’re here to help.

1. Returns

• Customers can request a return within 7 days of receiving the product.
• The product must be unused, in original condition, and in its original packaging with all accessories.
• Proof of purchase (order ID or invoice) is required.

2. Refunds

• Once we receive and inspect your returned item, we will notify you about the status of your refund.
• If approved, the refund will be processed within 5–7 business days.
• If paid via UPI/Net Banking, refund may take 3-5 business days.
• The amount will be credited to your original payment method.

3. Exchange Policy

• If you receive a defective, damaged, or wrong product, you are eligible for a free replacement.
• You must report the issue within 48 hours of delivery with proper proof (images/video).

4. Non-Returnable Items

• Items that are used or damaged by the customer
• Products without original packaging
• Certain electronic items (if specified on product page)

5. Shipping

• Return shipping costs may be borne by the customer unless the product is defective or incorrect.
• Shipping charges are non-refundable.

6. Important Notes

• Refunds may take additional time depending on your bank or payment provider.
• EliteVolt reserves the right to refuse returns that do not meet our policy conditions.

7. Contact for Returns & Refunds

      ●   Your satisfaction is our priority. Contact us between 10 AM – 6 PM for seamless                   support, expert guidance, and a refined customer experience.

          📧 Email: support@elitevolt.online